Software Refunds / Returns
· If you are not satisfied with the software purchased directly from our online store, contact us within 30 days of your purchase to receive a refund. Refunds requested more than 30 days after your initial purchase date will not be issued unless the transaction was subject to a fraudulent purchase.

The full credit will be issued in the following cases:
·  You are having problems during installation which can not be resolved by our Customer Service or Technical Service representatives, the software you have purchased does not function correctly,
·  Other reason which is supposed to be essential by our Customer Service.

The full credit will NOT be issued if:
·  Your computer does not meet the minimal system requirements for the software product purchased. By making a purchase you confirm that you have read and learned the basic system requirements for the product, available on official site.
·  The user is unable to understand, install and utilize the software because of a lack of knowledge of the basic computer functions. All software is sold with the joint understanding that the customer possesses a basic knowledge of computer systems and software functionality.
·  Partial refunds cannot be issued due to technical peculiarities of the processing center.

· At D & M Computer Service we promise that our software will perform as to your expectations, and we stand behind that promise with a money-back guarantee! All your claims please address to our Customer Service on the 'Contact us' page.