Frequently asked questions

View categorized listing of all common frequently asked questions. This is off of RV Site Builder, so all links will go to their page with all the latest information.

License and installation

• Installation Guideline and Troubleshooting
• How to transfer license from the old server to the new server
• My server IP changed but the physical server is not changed. How to update the license
• How to upgrade RVSiteBuilder Lite to RVSiteBuilder Pro
• How to cancel the license
• How to uninstall RVSiteBuilder

Administration

• How to migrate data from the old server to the new server
• How to move data for a user on one server to another server
• My client's username changed. How to retrieve the data from the previous username

Demo (tryout website)

• How to install the demo (tryout website)
• How to update the demo (tryout website)
• How to change the password for the admin of tryout website
• How to change the admin login email for the tryout website
• I forgot the admin login email or password for the tryout website. How can I reset it?

RVSitebuilder Template

• How to create my own template? (MS Word)
• How to create my own template? (PDF)

WYSIWYG Usage

• Can I add JavaScript or PHP code in WYSIWYG?
• Why are php and javascript code commented in the WYSIWYG source code?
• How to correctly copy data from MS Word and paste into WYSIWYG